Cubase won't stop crashing everytime i launch project using demo EQ

[Raffneck]

Hi everyone !

I need your help !... I've been using the EQ demo on some projects on cubase 6, and now i can't open them anymore !!!!
Cubase won't stop crashing everytime i launch them and crash message shows:
see attached picture

French version

I have tried many tricks to bypass this problem as saving project to new file or
open project having uninstalled the eq,
saving console or track presets, saving plugin settings and reloading...
No matter what i do ! When i launch the project cubase crashes !!!
Now i've lost days of work and am hurried by time...
Same case on another project... I don't get it ! Worked well at the begining but now
it's a disaster !
Love the EQ and how it sounds but how come it's so unstable and bugy ?
Please anyone HELP ME !!! I'm getting mad on this !!!

Cubase 6.03 32bit, Windows 7 64 bit

[nousch]

That doesn't sound too good . Hope we will be able to fix this for you. First a question: when Cubase crashes  on this project without the EQ installed, what kind of error message do you get then?

--nousch

[Raffneck]

Hi thanks for answering !
Hum, let me make it clearer... I was confused and mixed it a bit last time... (no word play ! ;-))
But tried so maby tricks during so much time...

When i open my project normally it crashes showing the crash error message...
So i tried uninstalling the eq and then saved to a new file without the eqs and it worked ! No crashes !...
Then i saved the console configuration settings of the project. When i recall it, two possible issues:
1- it starts loading every plug ins on each inserts of the console one by one and then freezes and shows
the application crash message... or...
2- it loads everything, viciously makes me think that everything came back in order...
i save it then close cubase. But when i try to reopen project, application crash message shows again !

[Raffneck]

I've been working for hours on these projects using redline eqs on many tracks with different presets...
When i take off these, all following plugins setting in the chain make no sense !
You see my point ? I really hope you can help me on this beacause if not, i'll have to mix again projects from
the very start and that's quite a headache !...
I must admit i'm a bit disappointed as you can imagine... I thought having found that swiss knife style eq i was
looking for, but at the moment it seems not highly reliable in my case...
Thanks

[nousch]

Thanks. That makes it a lot clearer. I don't have an easy solution for this problem however. Honestly have no idea what might go wrong here.   

Could you please send me the contents of
Start > All Programs > 112dB > Redline Equalizer > Troubleshooting > Error Log

That might tell me something more.

I can imagine how frustrating this is is for you, so I'll do my best to find a solution.

--nousch

[Raffneck]

Ok ! Here it is, i've taken off my email beside "registered to" :-)
Thanks for your help.

00:00:00:001 | ---- Redline Equalizer logger started @ 16:05:54 Jan 9 2012 --------
00:00:00:001 | Redline Equalizer 1.0.2 (built @ 12:42:45 Dec 29 2009)
00:00:01:001 | Build type: Release (i386)
Operating system: Windows Vista
CPU: INTEL  Pentium III (0.18um) @ 2548MHz (x8)

00:00:01:001 | Low-fragmentation heap: enabled
00:00:01:001 | SSE2 exceptions: disabled
00:00:01:001 | SSE2 flush to zero: enabled
00:00:01:001 | SSE2 denormals are zero: enabled
00:00:01:001 | Minidumper: enabled
00:00:01:002 | Registered to Redline Equalizer Demo <r............(at)hotmail.com>
00:00:01:002 | Authorization: 9555919ed391a2cb2cf2
00:00:01:002 | Signature: 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
 lFH7mjMgUdkXVwRqyHcwYwQ7M351yEw8x1HWn68STpR55VX0r9wj5lmRP1ayfIGx6+BKSTYeDqpIQYe0R2hFP/76Umbc5BI7RsRAUuXR4yNgFJn8aqJKawuo7Q5PSEH88ykLy+c76oI2EW86tx7/FODDFwl/fljHwPrD4gnkRPL4a3XzR9gytXIUblXtvvRJqsBG67bdpN796loPb/0ZCO+p9VFqRenmdekNH1vBQWnLw9mMOUvTegDFUIu2yz9DO63ZcONEcJJUgV7rWH41UFaNJCmxSrfrJB704Z1z/glImfUrvYwNjrHv4P892Y/jZxrT4l0ioWoyQhkJwr8G/1SXuANjKWQcIp5RRBymBmlUdWQ95KPEj5Lae6vEMAtSPRvf1nvaTh9SaJiq4j5xaP7T/rZtVfG8cBeyK4JIlJgw==
00:00:01:002 | Resources::samplesPath = C:\Program Files (x86)\112dB\Redline Equalizer\Redline Equalizer Resources\Samples
00:00:01:068 | FFT latency at buffer size 32 is 0 samples
00:00:01:069 | FFT latency at buffer size 64 is 0 samples
00:00:01:070 | FFT latency at buffer size 128 is 0 samples
00:00:01:071 | FFT latency at buffer size 256 is 0 samples
00:00:01:073 | FFT latency at buffer size 512 is 0 samples
00:00:01:075 | FFT latency at buffer size 1024 is 0 samples
00:00:01:080 | FFT latency at buffer size 2048 is 0 samples
00:00:01:089 | FFT latency at buffer size 4096 is 0 samples
00:00:01:106 | FFT latency at buffer size 8192 is 0 samples
00:00:01:107 | gain at buffer size 32 is -0.0000 dB
00:00:01:107 | gain at buffer size 128 is -0.0000 dB
00:00:01:108 | gain at buffer size 512 is -0.0000 dB
00:00:01:112 | gain at buffer size 2048 is -0.0000 dB
00:00:01:128 | gain at buffer size 8192 is -0.0000 dB
00:00:01:128 | loading plugin specification from C:\Program Files (x86)\112dB\Redline Equalizer\Redline Equalizer Resources\Settings.xml
00:00:01:177 | engine reports latency: 4096 samples
00:00:01:177 | engine reports latency: 4096 samples
00:00:01:177 | engine reports latency: 4096 samples
00:00:01:191 | loading presets from C:\Program Files (x86)\112dB\Redline Equalizer\Redline Equalizer Resources\Factory Presets.xml
00:00:01:304 | plugin 0x62d50000:0x3444c0a0 constructed
00:00:01:305 | plugin 0x3444c0a0 signed in
00:00:01:305 | engine reports latency: 4096 samples
00:00:01:305 | initializing with latency in=0, out=0
00:00:01:305 | VST Interface: 145 parameters, 53 programs
00:00:01:305 | engine reports latency: 4096 samples
00:00:01:305 | VST plugin running in your host (Cubase VST)
00:00:01:305 | loading editor specification from C:\Program Files (x86)\112dB\Redline Equalizer\Redline Equalizer Resources\Controls.xml
00:00:01:316 | Resources::bitmapsPath = C:\Program Files (x86)\112dB\Redline Equalizer\Redline Equalizer Resources\Images
00:00:01:353 | plugin size is 698x450
00:00:02:152 | editor constructed
00:00:02:162 | engine reports latency: 4096 samples
00:00:02:271 | engine reports latency: 4096 samples
00:00:09:334 | engine reports latency: 4096 samples
00:00:09:401 | engine reports latency: 4096 samples
00:00:09:441 | engine reports latency: 4096 samples
00:00:09:477 | engine reports latency: 4096 samples
00:33:21:330 | engine reports latency: 4096 samples
00:33:31:036 | engine reports latency: 4096 samples
12:16:43:784 | plugin 0x3444c0a0 signed out
12:16:43:797 | stopping plugin
12:16:43:810 | ---- Redline Equalizer logger stopped @ 04:15:47  10 2012 --------

[Raffneck]

Hi there,
i have no news from you... Tell me there is an answer !
Demo version's ending in a four days... I've successfully recovered two of the three
problematic projects on which i had, used redline eq.
I still got one unsolvable....
Tell me there's a stabilized version or something please !
Don't want to buy an unstable program that makes me loose my time and my cool !!!...
I'd be so bitter.
Help me please !

[nousch]

Many apologies. Past this question to one of our programmers, because the crash log wasn't very informative (at least not to me). They are very busy with a new product however. I expect he will have time to look at it next week. In the meantime I'll get you a new demo license.  I'll contact you tomorrow about this and about some extra info I'd like to have that might make it easier to reproduce this problem on our own systems .

--nousch

[Raffneck]

Ok. Thanks for your support !